30 July 2015

Slow broadband connection? Tell the council

Wandsworth Council has launched a new online survey asking local residents to rate the speed and quality of home broadband services across the borough.

The initiative comes after a study of Ofcom market data revealed inconsistencies in local internet speeds and significant ‘not spots’ where no high speed fibre is available.

The new survey aims to measure residents’ views and develop the council’s evidence base. Results could be used to lobby for new investment in the borough’s broadband infrastructure and secure a better deal for local consumers. 

This first piece of council research focuses on the domestic market. A second online survey is set to follow investigating business broadband services and the impacts of weak and strong performance on the local economy.

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